Smart Hands is an all-in-one, flexible set of services that combine to provide a fit-for-purpose solution able to co-ordinate and provide:
- PSTN and connectivity checks
- Router and any telephony switches
- Phone system
- IT hardware
- Hardware maintenance quick response 4-hour replacement option
- Power and data cabling
- Refurbishment and WEEE disposal
- 24/7 help desk
- 3G/4G emergency/rapid mobile
Flexible visit arrangements
From a ‘Drive By’ within 72 hours to a Same or Next Day visit for one or more hours, we provide flexible arrangements to match the urgency and impact of a service issue or maintenance requirement.
The benefit of Smart Hands
Peace of mind, with predictable costs and clear SLAs
Integrates with the way you want to work, where you want to work
Reduced site downtime
Problems solved with minimal involvement and disruption to you
Improved site productivity
Compliance with all existing relevant legislation on the installation, testing, use and removal of all equipment and services.
A comprehensive review of the first line checks across the supplied services
From a ‘Smart Hands’ engineer
We can respond within 4 hours and fix within 8 hours
Terms & Conditions
*Available on a fully managed solution only.
IT and network maintenance available on Cisco, HP and Dell.