Smart Hands is an all-in-one, flexible set of services that combine to provide a fit-for-purpose solution able to co-ordinate and provide:
- PSTN and connectivity checks
- Router and any telephony switches
- Phone system
- IT hardware
- Hardware maintenance quick response 4-hour replacement option
- Power and data cabling
- Refurbishment and WEEE disposal
- 24/7 help desk
- 3G/4G emergency/rapid mobile
Flexible visit arrangements
From a ‘Drive By’ within 72 hours to a Same or Next Day visit for one or more hours, we provide flexible arrangements to match the urgency and impact of a service issue or maintenance requirement.
Flexible visit arrangements
From a ‘Drive By’ within 72 hours to a Same or Next Day visit for one or more hours, we provide flexible arrangements to match the urgency and impact of a service issue or maintenance requirement.
*Available on a fully-managed solution only.
IT and network maintenance available on Cisco, HP and Dell.
The benefit of Smart Hands
Predictable costs and clear SLAs
Integrates with how and where you want to work
Reduced site downtime
Problems solved with minimal disruption to you
Improved site productivity
Complies with existing legislation on the installation, testing, use and removal of all equipment and services.
One Call
A comprehensive review of the first line checks across the supplied services
One Visit
From a ‘Smart Hands’ engineer
One Fix
We can respond within 4 hours and fix within 8 hours
Interested in our smart hands service for your business? Call us on 0333 700 3332
Terms & Conditions
*Available on a fully managed solution only.
IT and network maintenance available on Cisco, HP and Dell.
